What types of school uniforms do you offer?
We offer a wide range of school uniforms, including blazers, shirts, trousers, skirts, dresses, knitwear, sports uniforms, and accessories.
Can we see samples of your uniforms?
Yes, we provide samples of our uniforms so you can see and feel our quality before making a decision. Simply talk to your account representative.
How good is the quality of your uniforms?
We use high-quality materials that are durable, comfortable, and easy to care for. Our fabrics are selected to ensure the uniforms withstand the rigours of daily school life and Australian conditions.
The Uniform Company backs the quality of every garment we manufacture. Our design system maintains information on every aspect of your uniform so it will be exactly the same as the sample every time you order. And our sales staff will respond promptly if you ever find a problem and ensure that you have your issues rectified.
How competitive are your prices?
The Uniform Company are very competitive on prices and our garments can stand up to school wear and tear which means saving for parents! However, we are always keen to meet or better other quotes you receive on the same items, please contact one of our Sales Team to discuss this further.
Do you offer custom sizes?
Yes, we offer a custom sizing service to ensure a perfect fit for all students. Please contact us with if you have specific requirements.
As we will make a small quantity of items in the needed size, there will be an additional charge . This is a specialist service and additional time will be required for delivery.
Contact our Sales Team to discuss your requirements.
Do you manufacture in Australia?
Yes. The Uniform Company operates our factory in Brisbane where we have the latest computer aided pattern making, sewing and embroidery equipment. We also have the largest knitwear manufacturing operation in Queensland using the latest in computerised knitting machinery to provide high quality garments for our school clients.
Do you use offshore manufacturing?
Yes. The Uniform Company sources from reputable firms in China, Vietnam, Pakistan, New Zealand and Fiji so that we are able to offer competitive price options. All of our suppliers maintain high quality standards and implement ethical employment practices.
What are your delivery times?
Delivery times vary based on the size of the order and the customisation requirements. We strive to deliver orders promptly and will provide an estimated delivery time when you place your order.
Do you offer free delivery?
We offer free delivery on orders over a certain amount. Please check our Shipping and Deliveries page for the most up-to-date information on delivery charges.
How expensive is freight?
For orders with an order value over $1000 excluding GST, goods will be delivered for free, orders under $1000 will be charged freight at $25 per box. Unfortunately we are unable to offer FIS to customers in remote or isolated parts of the country or international orders, but we will provide you with the best freight options available from our carriers.
Can I collect my order when it is ready?
Yes. The Uniform Company allows customers to collect their order from our offices in Eagle Farm, Brisbane. If you intend to have an order collected you will need to advise us in advance of the person/courier collecting the items and they will be required to sign for the items. Should you wish to use your own freight company you must advise your Sales Consultant when placing the order.
How do I return defective goods?
As soon as you place your order we begin processing it. Therefore, we are unable to change or cancel orders. Please visit the returns page to initiate a return if you wish to return goods. The terms and conditions for returns will apply.
How do we place an order?
You can place an order through our online ordering portal, which is available 24/7. Follow our step-by-step guide on the How to Order page.
How do I pay for my order?
The Uniform Company accepts payment by cheque, electronic funds transfers and credit card, Mastercard & Visa only. Some initial orders may require a deposit with the balance payable on/before delivery.
What are your minimum order quantities?
The Uniform Company allows customers to place low minimum quantities of 30 items per style for Custom Made garments using an existing pattern, or a minimum of 100 garments when requiring a new pattern for garments manufactured in Australia, minimum quantities can be made up of an assortment of standard sizes.
Minimum order quantities for Off-Shore orders vary depending on several factors: please contact our Sales Team for more information.
What customisation options are available?
We offer various customisation options, including embroidery, screen printing, and sublimation printing. You can add your school’s logo, crest, or any other design to your uniforms.
Can you replicate our existing uniform design?
Yes, our professional team can replicate your existing uniform design or help you create a new design that meets your needs and matches your school aesthetic.
I am ready to place my order but I am unsure of what sizes to order
We understand that the same size may be a different fit depending on the brand. The Uniform Company is able to provide a sample garment size rage when we design and manufacture your uniforms. Contact us to discuss your requirements.
We have an event where we need uniforms, can you guarantee delivery by this date?
We understand that certain orders may be required for specific dates. While we will always try to supply orders before or on time this may not be possible depending on the factors outside our complete control – stock/ fabric availability, manufacturing times and international/local shipping. If you have a specific deadline you need to meet, please alert our Sales Team before placing your order.
Will you hold stock of our uniform?
If you would like to discuss Stock Holding Solutions please contact our Sales Team to discuss this in full detail, Holding Stock arrangements are negotiated on a customer by customer basis to ensure we can provide you with the best possible options for your individual situation.
Can you send me a catalogue of your designs?
The Uniform Company makes hundreds of school uniform items and with so many designs available it is impossible to provide a single catalogue.
We do, however, have a catalogue that will show our some of the more popular items and provide you with a starting point when introducing a new uniform.
One of our experienced Sales Team would be happy to assist you with the selection of a new item that will be suitable for your requirements.
Can a representative visit me?
We are based in Eagle Farm, Brisbane and our Sales Team regularly visits customers from as far north as Darwin through Northern, Central and South East Queensland, to New South Wales and as far south as Canberra. These trips are planned in advance and we can schedule a time to visit you during our next trip. If your school is in South East Queensland then call us and we can discuss a suitable time to visit you.
Where can I see samples of your uniforms?
Our Eagle Farm showroom is open Monday – Thursday 8.30am – 5pm and Friday 8.30am – 3pm. Contact our Sales Team to arrange a suitable time for an appointment and discuss the sample items you would like to see at that time.
Can I have embroidery or printing added to garments I order?
Yes. The Uniform Company have their own in-house embroidery machines allowing us the control and flexibility to ensure this process does not delay the overall production process. We can also organise screen printing on your items.
Please review our embroidery and screen printing page for more information and check with our Sales Team for further information.
Can you supply a special colour or pattern for our uniforms?
Yes. We can access specially dyed colours, patterns or stripe/check design fabrics for our clients. As these fabrics are not stock lines they do take additional time to order and an unused fabric guarantee may apply.
Free Delivery for orders over $1000 (excluding GST)