Our Warranty and Claims process is designed to provide a quick and efficient resolution for any issues. If you encounter any problems with your purchase, please follow our simple claims process, and we’ll work to resolve them promptly.
Claims Procedure:
To ensure a smooth resolution process, any claims regarding the condition or quality of goods received must be reported within 7 days of receipt. Unfortunately, we cannot process claims made after this period.
Warranty Commitment:
At The Uniform Company, a subsidiary of Williamson International, we pride ourselves on delivering products of exceptional quality. With over 55 years of experience in the clothing manufacturing industry, we uphold rigorous standards and use only premium fabrics and accessories.
Our commitment to quality extends to both our local and offshore manufacturing partners. We meticulously oversee each step of the production process to maintain these high standards. However, should you encounter any issues due to manufacturing defects, rest assured that we are here to assist. We will work closely with you to rectify the situation swiftly and to your satisfaction.
Use any of the our Customer Support avenues or Get in touch.
Free Delivery for orders over $1000 (excluding GST)